Overview of Position

Uptown Coffee Bar is a new coffee shop opening in West Nyack, across from the Palisades Mall. We are looking to hire a General Manager to build a strong team and oversee in-store operations. The GM will also work with the founder of UCB to generate ideas for new menu items, promotions, and marketing campaigns.

To be considered for this role, candidates must have an entrepreneurial mindset and at least 2 of years of supervisory experience in a coffee shop or other fast-paced food service environment. The ideal candidate would also have an appreciation for urban/multicultural trends and the ability to connect with a diverse staff and customer base. As described below, Uptown Coffee Bar will be a lifestyle brand with an urban/multicultural vibe.

Core Job Responsibilities

• Develop/implement operating procedures which leverage best practices from the QSR industry and high volume coffee shops like Dunkin' and Starbucks
• Hire and train a strong team
• Oversee scheduling while ensuring the labor budget is managed efficiently
• Manage inventory effectively and efficiently
• Ensure the equipment used in the store is well-maintained and in good working condition
• Ensure the store is clean and compliant with health and safety standards

Job responsibilities shared with founder of Uptown Coffee Bar

The General Manager should also play a key role in helping the owner/founder of UCB identify exciting new menu items, marketing ideas, and social media content. The Uptown Coffee Bar will have an entrepreneurial culture in which all staff members will be encouraged to come up with creative new ways to grow the business.

Key qualifications for General Manager role

• 3 years of work experience at a coffee shop or other fast-paced foodservice environment
• At least 2 years of supervisory experience in a foodservice environment. Supervisory experience includes managing a coffee shop or working as a shift manager at a high volume shop like Dunkin' or Starbucks
• Strong leadership and organizational skills
• Familiarity and knowledge of financial management and budgeting
• Ability to speak Spanish is a big plus, but not required
• Experience with social media and marketing tools like Canva is also a big plus
• Availability to work 40 hours a week, including early mornings and weekends

Overview of Uptown Coffee Bar

The coffee scene in Rockland County is mediocre at best. Although there are places that sell decent coffee, the customer experience at most local coffee shops is bland and uninspired.

The new Uptown Coffee Bar will change the game by being the first coffee shop that embodies an urban and multicultural vibe. This will come to life via a stylish decor, sophisticated urban/multicultural playlist, and friendly service from a diverse staff. In addition, UCB will leverage social media to actively engage customers about topics such as music, sports, and streetwear. UCB is about more than coffee... It will be a lifestyle brand that customers will find more fun and relevant than competitors like Dunkin' and Starbucks

The Uptown Coffee Bar menu will feature coffee drinks, teas, refreshers, pastries, and breakfast sandwiches. The quality of the coffee/food will be a step up from other coffee shops and the selection will include a broader selection of trendy and multicultural items.

Job Types: Full-time, Part-time

Pay: $48,000.00 - $52,000.00 per year

Experience level:

• 3 years

Restaurant type:

• Bakery
• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• West Nyack, NY 10994: Relocate before starting work (Required)

Work Location: In person